Front Office Supervisor

About At Six

During the turn of the 19th century, Brunkebergstorg was once the meeting grounds for Stockholms high society and cultural elite. With the foundation of Hotel At Six, the square on which it stands has regained its former prominence. At Six is a destination where contemporary art, fine dining, and exquisite interior design meet to create a modern luxury hotel in central Stockholm.

 


Front Office Supervisor

Service with character

To enter our world you need to be a person who always strives to exceed our guests’ expectations, and delivers service with charm and character. Your passion is found in the details and with a positive attitude, you work towards a common goal and everyone's success.

Work responsibilities

We are seeking an exceptional individual to drive guest and team engagement. You will help the Front Office Manager to manage the Front Office team in order to achieve consistently high levels of service, efficient administration, optimize revenue and sales opportunities.

Main Duties:

  • To inspire team members and to be a part of a high performing team in order to achieve business goals and service standards
  • To manage the daily operational growth, profitability and drive improvement in guest satisfaction
  • To lead and be an operational role model in the day to day effectiveness of Front Office & Lobby services
  • To provide a consistently seamless guest experience and comply with At Six guidelines
  • To ensure effective and timely communication with guests, colleagues and other departments

Background and personal characteristics

  • A charismatic persona that’s all about team work
  • Experience in a similar position in a 5-star environment, preferably internationally
  • Excellent motivating, training and follow through skills
  • A focused approach to exceptional customer service at all times and at all stages
  • Highly organized, results-oriented, work well under pressure and with the ability to work flexible hours and every second weekend
  • Fluent in English in speech and writing, to be able to understand Swedish. Additional languages are a plus
  • Driving license is a plus

 

 

 

Become a part of At Six - apply online

Please submit your application as soon as possible. Selection is ongoing and the position may be filled before the last day of application. For more information, please contact Front Office Manager at martina.westman@hotelatsix.com

Working at Hotel At Six

Since its inception in 2017, Hotel At Six is striving to redefine and explore the meaning of luxury in a contemporary context. Today, we're one of the leading choices for high-demand travelers in Scandinavia. Our employees pride themselves with delivering products and service with an international standard, in a warm and friendly work environment.

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