Meeting & Event Host/Hostess

Overview

At Six is a ultra-modern property part of Nordic Hotels & Resorts where attention to detail and the creation of unique guest experiences are the first priority. As one the leading 5-star hotels in Stockholm and one of the most exciting hospitality products in the market, we continuously challenge ourselves to grow and improve.

Currently, we are looking for a person to join our event department as a conference host/hostess.

The job will be based in our event arena Social which is a 2000 square meters flexible, multi-use space catering all types of events from day-time conferences  to cocktail mingles, seat-down dinners, fairs and concerts.

The successful candidate will be responsible for the daily running of the operation of the different meetings.

Read more about Social: https://hotelatsix.com/meetings/

Work responsibilities

As a conference host-/hostess you are responsible for assuring the operation runs smoothly on a daily basis and that you are delivering exceptional high-end guest service experiences. The role includes building a strong relationship with other departments to ensure a flawless guest experience for all our guests from beginning to end. 

The main job tasks and responsibilites are:

• Be well prepared and have good knowledge on today's and future bookings for the conference area
• Prepare conference rooms and venues according to our routines
• Ensure that event deliveries arrive on site and get shipped back
• Welcome guests and respond to their questions regarding information about the hotel and its surroundings
• Be updated on what conference groups we have in the house and what they work with
• Handle smaller conference reservations
• Manage the whole conference space in Social in regards to how the spaces look, mood setting (lights, music, atmosphere), cleaniness
• Have good knowledge about our conference routines and service standards
• Be well aware of the hotel's facilities to provide the best possible service to the guest
• Ability to operate the hotel PMS system Cenium
• Have good knowledge about the main goals within the department as well for the whole hotel

Background and personal characteristics

To succeed in our world you need to be a person who always strives to exceed guest's expectations. Your passion is found in the details and with a positive/dynamic attitude you work towards a common goal and everyone's success. 

Social is a very high-pace, diverse department where every day is different and that requires excellent communication skills.

You are an organized team player who thrives to meet all guests with a fantastic welcome and deliver exceptional service. In addition,

• You have 2 years experience working in a similar position either in a luxury hotel or upscale event facility
• Ambitious and interested in working in a high-pace environment with great standards
• Out-going personality who has an easy way communicating with guests. Ability to charm and up-sell to guests.
• Structured style of working and good organizational skills
• Creative and dynamic mind-set 
• Ability to work unsupervised and high professional ethics
• Passionate about service and you have a genuine love for events 
• Able to communicate verbally in Swedish and English

Working hours will vary depending on business demands and you will be required to work certain weekends and evenings.

Please submit your application as soon as possible as selection is ongoing.

For any questions, contact our Meeting and Event Supervisor Ida Kull on ida.kull@hotelatsix.com